Last updated: [Insert Date]

Welcome to Katrina’s Art (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your use of our website, products, and services (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. Acceptance of Terms

By using the Service, you represent that you are at least 18 years old or have parental/guardian consent to enter into a binding agreement. You also warrant that any information you provide is accurate and complete.

2. Changes to Terms

We reserve the right to modify these Terms at any time. Changes become effective when posted on this page with an updated “Last updated” date. Your continued use of the Service after changes constitutes acceptance of the revised Terms.

3. Use of the Site

  • You may not use the Service for any illegal or unauthorized purpose.

  • You agree not to harass, abuse, or harm other users or our staff.

  • You must not interfere with the security or functionality of the Service (e.g., introducing viruses, bots, or excessive server requests).

4. Accounts and Registration

  • To access certain features (e.g., placing an order, leaving reviews), you may need to create an account.

  • You are responsible for maintaining the confidentiality of your login credentials.

  • You are liable for all activities that occur under your account.

  • We reserve the right to suspend or terminate accounts that violate these Terms.

5. Products, Pricing, and Availability

  • Product descriptions – We strive to be accurate, but we do not warrant that product descriptions, images, or other content are error‑free.

  • Pricing – Prices are subject to change without notice. We reserve the right to correct any pricing errors even after an order is placed.

  • Availability – Items may be out of stock or discontinued. We may limit quantities and refuse any order at our sole discretion.

6. Orders and Payment

  • By placing an order, you offer to purchase the products under these Terms.

  • We may accept or reject your order for any reason (e.g., payment verification, stock issues).

  • All payments must be made through our approved payment gateways. You agree to pay all charges incurred.

  • We use third‑party payment processors; we do not store your full payment card details.

7. Shipping and Delivery

  • Shipping times are estimates and not guaranteed. We are not liable for delays caused by carriers, customs, or events beyond our control.

  • Risk of loss passes to you upon delivery to the carrier. Title passes when we receive full payment.

  • International orders may incur customs duties or taxes, which are your responsibility.

8. Returns and Refunds

Please refer to our separate Refund and Returns Policy (linked in the footer). In summary:

  • Most unused items can be returned within 14–30 days for a refund, less shipping costs.

  • Custom/personalized items are non‑refundable unless defective.

  • We do not cover return shipping unless the item was damaged or incorrect.

9. Intellectual Property

  • All content on the Service (text, graphics, logos, images, designs, etc.) is owned by Katrina’s Art or its licensors and is protected by copyright, trademark, and other laws.

  • You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

  • You retain ownership of any user‑generated content you post (e.g., reviews), but you grant us a non‑exclusive, royalty‑free license to use, display, and promote that content on our Service.

10. User Conduct and Prohibited Activities

You agree not to:

  • Use the Service to transmit spam, chain letters, or unsolicited messages.

  • Impersonate another person or entity.

  • Post false, defamatory, or misleading information.

  • Attempt to gain unauthorised access to our systems or other users’ accounts.

  • Engage in any activity that disrupts or degrades the performance of the Service.

11. Third‑Party Links

Our Service may contain links to third‑party websites (e.g., social media, payment providers). We are not responsible for their content, privacy practices, or terms. Your interactions with those sites are at your own risk.

12. Disclaimer of Warranties

The Service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non‑infringement. We do not warrant that the Service will be uninterrupted, error‑free, or free of harmful components.

13. Limitation of Liability

To the maximum extent allowed by law, in no event shall Katrina’s Art, its directors, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service, including loss of profits, data, or goodwill. Our total liability shall not exceed the amount you paid us in the six months preceding the claim.

Some jurisdictions do not allow certain limitations, so the above may not apply to you.

14. Indemnification

You agree to indemnify and hold harmless Katrina’s Art and its team from any claims, losses, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your violation of these Terms or your misuse of the Service.

15. Termination

We may suspend or terminate your access to the Service at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users or us. Upon termination, your right to use the Service ceases immediately.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles. Any legal action must be brought in the courts located in [Your City/County], and you consent to the exclusive jurisdiction of those courts.

17. Dispute Resolution (Optional Arbitration Clause)

We encourage you to contact us first at [email address] to resolve any disputes informally. If a dispute cannot be resolved informally, you agree to submit to binding arbitration administered by [arbitration body, e.g., AAA] in accordance with its rules, unless otherwise required by law. Class actions are not permitted.

18. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, and any other legal notices, constitute the entire agreement between you and Katrina’s Art regarding the Service and supersede any prior agreements.

19. Contact Information

If you have any questions about these Terms, please contact us:

Katrina’s Art
[Your Business Address]
Email: [your@email.com]